SMS Terms & Conditions

Last updated: February 2026

Program Overview

Dream Windows and Doors offers an SMS (Short Message Service) text messaging program to provide customers with timely information related to their window and door services. By opting in to our SMS program, you will receive text messages from Dream Windows and Doors regarding your project quote, appointment scheduling, installation-day updates, and other service-related communications.

Program Name: Dream Windows and Doors Service Updates

Company: Dream Windows and Doors

Phone: 719-238-5419

Address: 2312 Craycroft Dr, Colorado Springs, CO 80920

How to Opt In

You may opt in to receive text messages from Dream Windows and Doors by any of the following methods:

  • Website Forms: By checking the SMS consent checkbox when submitting a quote request or contact form on our website at dream-windows.com
  • Keyword: By texting WINDOWS or QUOTE to our business phone number
  • Verbal Consent: By verbally agreeing to receive text messages during a phone conversation with our team

By opting in, you confirm that you are the owner or authorized user of the mobile device and phone number provided, and that you consent to receive automated text messages from Dream Windows and Doors. You understand that consent is not a condition of purchasing any services from Dream Windows and Doors.

Types of Messages

Once enrolled, you may receive text messages including but not limited to:

  • Quote confirmations and follow-up details
  • Appointment scheduling confirmations and reminders
  • Installation-day notifications including crew arrival times and status updates
  • Service completion confirmations
  • Customer satisfaction surveys and feedback requests
  • Occasional promotional offers related to our window and door services

Message Frequency

Message frequency varies depending on your engagement with our services. Typically:

  • Per transaction: Approximately 2-5 messages related to your specific window or door project (quote confirmation, scheduling, installation-day updates, follow-up)
  • Promotional: No more than 4 promotional messages per month

Message and Data Rates

Message and data rates may apply. Dream Windows and Doors does not charge any fees for sending or receiving text messages through our program. However, your mobile carrier's standard messaging and data rates will apply. Please contact your mobile carrier for details about your specific plan and any charges that may apply.

How to Opt Out

You may opt out of receiving text messages from Dream Windows and Doors at any time using any of the following methods:

  • Reply STOP: Text STOP in reply to any text message from Dream Windows and Doors. You will receive a single confirmation message, and no further text messages will be sent.
  • Call Us: Call 719-238-5419 and request to be removed from our text messaging list.
  • Email Us: Send an email to info@dream-windows.com with the subject line "SMS Opt-Out" and include your phone number in the body of the email.

After successfully opting out, you will receive one final confirmation message confirming your removal from our messaging program. If you wish to re-enroll, you may do so at any time by following the opt-in methods described above.

How to Get Help

If you need assistance with our text messaging program, you can:

  • Reply HELP: Text HELP in reply to any text message to receive program information and support contact details.
  • Call Us: Call 719-238-5419 (available 24 hours a day).
  • Email Us: Email info@dream-windows.com.

Privacy and Data Protection

Your privacy is important to us. The following practices apply to all phone numbers and data collected through our SMS program:

  • We will never sell, rent, or share your mobile phone number with third parties for their marketing purposes.
  • Your phone number is collected solely for the purpose of sending you service-related and promotional text messages from Dream Windows and Doors.
  • We may share your phone number with technology service providers who help us deliver text messages (such as our CRM and messaging platform providers), but these providers are contractually prohibited from using your data for any purpose other than delivering our messages.
  • All personal data, including phone numbers, is stored securely and protected by industry-standard security measures.

For complete details about how we collect, use, and protect your information, please review our Privacy Policy.

Supported Carriers

Our SMS messaging service is compatible with all major U.S. mobile carriers, including but not limited to:

AT&T, T-Mobile, Verizon, Sprint, U.S. Cellular, Boost Mobile, Cricket Wireless, Metro by T-Mobile, Google Fi, Mint Mobile, and other regional carriers.

Carriers are not responsible for delayed or undelivered messages. T-Mobile is not liable for delayed or undelivered messages.

Disclaimer

Dream Windows and Doors will not be liable for any delays or failures in the delivery of any SMS messages, for any reason, including but not limited to: technical failures of the mobile network, mobile device issues, carrier restrictions, or any other conditions outside of our control. SMS delivery is subject to effective transmission from your mobile carrier.

Changes to These Terms

We reserve the right to modify these SMS Terms & Conditions at any time. Changes will be posted on this page with an updated revision date. If material changes are made, we will notify enrolled users via text message prior to the changes taking effect. Your continued participation in our SMS program after changes are posted constitutes your acceptance of the revised terms.

Related Policies

  • Privacy Policy - Full details on how we collect, use, and protect your personal information
  • Terms of Service - General terms and conditions for using our website and services

Contact Us

If you have any questions about these SMS Terms & Conditions, please contact us:

Call Now call 719-238-5419